In the field of precision measurement, maintaining the perfect operating condition of equipment is a core factor determining the quality of the output product. Recently, Maxlab Equipment Company successfully completed the project: Repair and calibration of a Jaten VMM measuring machine for its strategic partner – GU Vina Company.
With deep expertise in the field of measurement, the engineering team at Maxlab thoroughly resolved technical issues related to the Z-axis system, helping to restore the absolute accuracy of the equipment.
1. Maxlab – A reliable partner in VMM measuring machine repair services
In electronic component manufacturing plants like GU Vina, VMM (Video Measuring Machine) or 2D measuring machines are key equipment in the QC department. When this equipment malfunctions, the entire quality control process is disrupted. Understanding this, Maxlab is always ready to provide quick and professional solutions.
Maxlab’s service is not simply about repairing malfunctions, but also focuses on optimizing operational performance, helping customers save on the cost of investing in new equipment.
2. Analysis of Jaten VMM measuring machine malfunction at GU Vina
Before proceeding with repairs, Maxlab’s experts conducted a comprehensive system inspection. Through the survey, the Jaten VMM measuring machine belonging to customer GU Vina experienced the following problems:
Loss of Z-axis coordinate signal: When moving the measuring head up and down, the parameters on the software did not change or displayed a “Signal Error”.
Physical damage: The Z-axis optical scale was scratched due to accumulated dust and lack of regular maintenance.
Measurement error exceeding the limit: The measurement results of the standard sample were outside the allowable tolerance range, posing a high risk to product shipment.
Based on these results, Maxlab proposed the following technical solution: Replace the Z-axis gauge, readjust the system, and perform VMM calibration after repair.

3. Maxlab Equipment Company’s Technical Implementation Process
Maxlab’s work process is standardized according to strict steps to ensure the highest quality for GU Vina customers.
3.1. Preparation of Genuine Components
To ensure compatibility, Maxlab has directly imported genuine Z-axis optical scales specifically for Jaten machines. Using standard components helps the equipment achieve the highest durability after repair.
3.2. Replacing the Z-axis scale and mechanical alignment
This stage requires the high skill of Maxlab engineers. We perform the following:
Dismantling the faulty optical scale system.
Cleaning the sliding grooves and Z-axis joints.
Installing the new scale with absolute parallelism to the guide axis. A small deviation in installation can lead to rapid scale wear.
3.3. Signal and Software Calibration
After replacing the Z-axis gauge, Maxlab technicians connect and reload the signal pulse parameters into the measurement software. This process helps the machine accurately identify each micrometer movement of the Z-axis.
4. VMM Calibration – Accuracy Commitment from Maxlab
After the hardware is operating stably, Maxlab Equipment Company proceeds with the most important step: Calibration. This step demonstrates Maxlab’s capabilities and credibility.
Repeatability Calibration: Checking the ability to repeatedly measure the same point without changing the result.
Linearity Calibration: Using standard gauge blocks to compare the actual value and the value measured by the machine on the Z-axis.
Certification: After calibration, Maxlab provides a detailed report on the machine’s condition, ensuring the measuring machine meets the standards for production at GU Vina.
5. Benefits of Choosing Maxlab Services
GU Vina customers, and manufacturing businesses in general, always prioritize choosing Maxlab Equipment Company for the following reasons:
In-depth technical expertise: Maxlab’s team has experience handling hundreds of 2D measuring machines and VMM measuring machines from brands such as Jaten, Mitutoyo, Micro-Vu, etc.
Available spare parts: Maxlab possesses a rich spare parts inventory, meeting the needs for replacing Z-axis rulers, cameras, and circuit boards in the fastest way.
Cost optimization: Maxlab’s solutions help extend the lifespan of old equipment, avoiding the need for costly new machine replacements.
Dedicated service: Maxlab not only repairs but also guides GU Vina’s QC team on how to clean and operate the machines to minimize similar malfunctions in the future.

6. Maxlab’s Notes on Protecting VMM Measuring Instruments
To avoid frequent VMM instrument repairs, Maxlab experts recommend the following to customers:
Always maintain a clean measurement room, preventing fine dust from adhering to the optical scale.
Ensure a stable power supply and use an uninterruptible power supply (UPS) to protect the signal circuit.
Perform periodic calibration every 6 or 12 months to detect potential malfunctions early.
7. Conclusion
The handover project of the Jaten VMM measuring instrument to GU Vina Company once again affirms Maxlab Equipment Company’s leading position in the field of technical measurement services. By meticulously performing every step from replacing the Z-axis scale to overall calibration, Maxlab has brought absolute satisfaction and trust to its customers.
If you are experiencing problems with your 2D measuring instruments or VMMs, please contact Maxlab immediately for the best technical support.


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